Cit Research Paper Example | Topics and Well Written Essays - 1750 words

Cit - Research Paper Example Vint Cerf was a program Manager at DARPA, which is the United States Department of Defense Project Agency. At DARPA, Cerf actually introduced the idea of TCP/IP. TCP/IP is a protocol that is widely used. At that time, Cerf continued to developed many programs that were deemed as necessary for the cultivation of the internet itself. It is quite clear that Cerf is a very accomplished individual in many facets. First and foremost, Cerf was a very accomplished at his position of DARPA. Furthermore, Cerf has also received number of honorary degrees, including high-level doctorates, from the  University of the Balearic Islands,   Switzerland,  Capitol College,  Yale University and Gettysburg Colleges to name a few. During the year of 2005, he has served as vice president and chief Internet pioneer for Google. In this particular role, he is responsible for identifying new enabling technologies that GOOGLE was creating at that time such as drive, maps, images, etc. On February 7, 200 6, Cerf took a more proactive role as he testified before the  U.S. Senate Committee on Commerce, Science, and Transportation's hearing on  network neutrality. This was due to the fact that network convergence was becoming a huge Speaking as Google's Chief Internet Evangelist, Cerf noted that nearly half of all consumers lacked meaningful choice in broadband providers. The recent major involvement of Cerf consisted of him to be in the same cabinet as Obama as US first CTO alongside of Obama. A huge accomplishment indeed, Cerf continues to pave the way the way for the modern day internet. The latest project that Vint Cerf is working on is a monumental task undoubtedly. It consists of building a backbone in the universe. This project consists of creating an IP backbone in the universe, especially Mars. This new standard will be able the NASA to conduct communication within planets. This project is the most interesting project that Cerf has been involved with because it involves ce lestial motion. Without a doubt, Vint Cerf has earned his spot in the history books as one of the most prominent figures. Without his trial and experimentation to create the internet, the technology evolution would have never been initiated. The idea of internet was an idea that was in thoughts of many engineers, but only through the guidance of Cerf that it actually became a reality. Throughout history, Radia Perlman is known as the mother of the internet. One of the most accomplished females in the history of technology, Radia has earned herself a spot in the history books. Most notorious for her innovation of Spanning Tree Protocol, Radia solidified her spot. Her innovation of STP is essential because STP ensures that a network remains configured in any event to ensure that data is delivered whenever a user or machine calls for it. The concept was adopted as an IEEE standard for bridge technology and remains in place to this day. Moreover Perlman also developed algorithms to make link state protocols such as IS-IS and OSPF efficient and scalable. One cannot truly understand the innovation of STP without understanding Perlman’s breakthrough. When the evolving technologies of Internet came into play, the topology of network contained many flaws. One of the biggest flaws was the constant loop that Ethernet had to go through. Perlman’s understanding of networks and her model of STP ensured that a loop-free broadcast of LAN. The prime function of

The Role of Programme Assistant and Casting Director Essay

The Role of Programme Assistant and Casting Director - Essay Example The author describes how he encountered numerous obstacles in making the micro-blog movie. It was challenging to get the right actors and best shooting locations, there were power fluctuations, and he struggled to organize the scenes. However, the researcher worked very hard to complete the micro-blog movie in almost 2 weeks. Luckily, his camera operator had immense experience in this field and helped him a lot to capture the best shots. Indeed, the researcher enjoyed the shooting process very much as he experienced new shooting tricks. The author organized his crew well and maximized the available time. However, the researcher underestimated the huge editing work and collaborated with his crew to make a clear, organized, and focused movie. The author spent his nights editing the movie. He appreciated the contributions of the entire crew in making the movie. Ultimately, the researcher was pleased with the final copy though he is certain he can do better in the future. The author pass ed the micro-blog movie to a professional casting director who made few recommendations. From this experience, the researcher learned that he is a good team leader, quick learner, and a good time manager. The author also learned that he has immense interest in film production that he should pursue to a higher level.

Why African Metallurgy Is Important History Essay

Why African Metallurgy Is Important History Essay Metallurgy is the study of metalworking from all of its aspects. In other words, it is the art of working metals (Darvill 2008, 278). Geologically, Africa is known for its promising supplies of metals. Various kinds of metals, such as copper, iron, gold, tin, uranium, manganese, cobalt, bauxite, and the likes are found almost everywhere throughout the African continent in many different settings geographically (Holl 2000,1). Generally, the study of African metallurgy is important as metalworking has brought about the greatest significance that some of the African continents have ever experienced in terms of their cultural and social development. African metallurgy was said to have later given life to the Industrial Revolution around 1,500 to 2,000 years ago when the Africans living on the Western shores of Lake Victoria, in Tanzania, produced carbon steel (http://www.africaresource.com/rasta/sesostris-the-great-the-egyptian-hercules/african-metallurgy-by-nordine-aka-storm/). In the past, some of the metals in Africa were exploited which then resulted in the rise of some of the most impressive indigenous African states, while others have been utilized only recently, as participants in the modernization and industrialization of a handful of countries at the southern end of the continent (Holl 2000, 1). An example of exploitation in metals found during the pre-colonial times in Africa can be seen in the Shaba province of the Congo where copper belt was intensively worked, and also in the adjacent district of Zambia, along with the gold fields of South Africa and Zimbabwe (Holl 2000, 1). In eastern Cameroon and the western Centr al African Republic as well as in the Poura region in Burkina-Faso (Kiethega 1983), traditional gold mining was carried out. On the Bauchi plateau, tin mining was set up. Eventually, the renowned Nok Culture was discovered as a result of the reopening of these mines (Holl 2000, 1). During the periods of Pharaonic, Kushite and later, exploitations were seen at the gold mines from the Red Sea hills and Nubia. In the west at Bure, Galam, Sanakalan, and Bambuk, the gold mines were the key to prosperity of the Ghana and Mali kings. The rise of the Zambezian states in the early second millennium A.D was the result of the early gold mining and trade as well as the changing patterns of production in Zimbabwe (Holl 2000, 1). Both iron and copper working provided a more widespread evidence of African metallurgy. These particular types of metalworking is suggested to be found almost everywhere in the western, central, eastern and southern parts of the continents. Archaeological, historical and ethno-historical information all suggest that the exploitation of these metals was an integral part of the fabric of African societies in the past (Holl 2000, 1-2). Archaeological investigations was carried out throughout inter-tropical Africa over the past three decades and it has resulted in the unearthing of a varied and extensive evidence of early iron production (Holl 2000, 2). The introduction of iron working was said to be an important turning point in Old World history, and this applies specifically in sub-Saharan Africa (Barros 2000, 147). The reason for this was because, in sub-Saharan Africa, iron working (as well as copper working) technology or tools obtained through trade (Miller and van der Merwe 1994, 1) had brought many stone-using cultures directly into the Metal Age (Barros 2000, 147). As scholars have suggested, this had led to the increase in food production through more efficient bush clearance, weeding and harvesting, causing higher population densities; larger and more stable village communities; increased specialization, trade, and social differentiation; and the appearance of a settlement hierarchy and more complex forms of political organization (Barros 2000, 147). The origins of African iron metallurgy have always been an issue that is often a dispute amongst archaeologists. It was known that the vast scale of the African continents as well as the barriers in the politics and cultures had aroused difficulties in the findings of a good evidence database to dissolve the dispute. Iron was believed to have been the first metal to appear in the archaeological records (Childs and Killick 1993, 320). Radiocarbon dates has shown that the iron smelting furnaces dated to the interval 500-1000 cal. BC in Nigeria, Niger, Tanzania and Rwanda (Childs and Killick 1993, 320). However, these dates were known to have created a further debate on the origins of African ironworking. A few oppositional voices had argued that ironworking has been invented independently in sub-Saharan Africa (Andah 1979; Schmidt and Avery 1983) (Childs et al. 2005, 278). It might be possible as the process had originated from the smelting methods which are already in used in Africa to make copper. Iron oxides were said to have been used as a soldering aid in the process of smelting copper and with some experimentation, the process then accidentally resulted in iron production, which then developed into iron smelting. In some regions, copper was found to have been smelted first but evidence of it appears to be relatively low, where only the remaining slag was found. This may be due to the inefficient methods of production. Some archaeologists had argued that the iron working techniques might have been brought by the surrounding countries into the continent through diffusion (Okafor 1993, 432). The routes used for this process was suggested to be either running south to west from Meroe on the Nubian Isle (Childs et al. 2005, 278). There are also some which was believed to have come from Egypt and then the methods scattered from the north to the sub-Saharan Africa. Iron production took quite a period of time to spread due to the massive size of the African continent which has an extreme geographical context. This resulted in the suggestions that iron had a various place of birth. The wide distribution of iron ores geologically had meant that the raw materials were readily available resulting in great potential for multiple origins of production. Archaeological evidence, including production methods used in present Africa, it seemed unlikely that the traditions and techniques could be so diversified for i t has all began from one place and one technique (Holl 2000, 9). An example can be seen from a site called the Termit Mountains, in eastern Niger. Copper and iron artefacts were found and they dated back to as far as ca. 1500 BC and the smelting furnaces dated to ca. 800 BC (Childs et al. 2005, 278). There is still an ongoing debate on whether these evidences had suggested that the community had imported these objects before producing it themselves, or, it was simply because the earlier furnaces did not survive the archaeological record instead the artefacts did (Childs et al. 2005, 278). It is also important to bring into consideration that iron working techniques were kept closely guarded secrets as this factor may influence the period it took for the Africans to be able to require the technique. Iron artefacts found in the field are often the basic evidence of iron production in the archaeological records. These artefacts are often in a corroded condition and at times could be unidentifiable. It is often unreliable to base the origin of the context to that of the artefact as where it has been made might be completely different from where it was made, a possibility that it might be imported. Concrete evidence which are often found for iron production are the used bowl of furnaces, and tuyeres and slag from the furnace or forging processes. Bloom and bellows are rare finds. Traces of mining and beneficiation of iron ore can also be used as archaeological evidence. However, these evidence could only be used if after the beneficiation, the ore has proceed to the next production level; and mining evidence are often lost as a result of recent iron ore mining. Slag analysis and radiocarbon dating the charcoal which were used to fire up the furnace was used for dating. Metallography and petrographic analysis are carried out on slag and charcoal samples in order to help understand the processes within the furnace (Kense and Okoro 1993, 449-450). Reconstruction of the iron smelting technology has been made by archaeologists as part of an important process in understanding the running of the ancient technology and to stimulate confidence that their impression of the methods used are correct. Apart from iron, copper and brass were the other metals which were widely utilized in Africa. The more widespread of iron over both copper and brass must have meant that iron had more favourable properties for different uses. The durability of iron over copper had meant that it was used to make various tools for farming pieces to weaponry. It was also used for enhancement in jewelleries, instruments and impressive pieces of artwork. Coins and currencies of multiple forms were made out of iron, such as the Kisi pennies, a traditional form of iron currency used in West Africa for trading. Kisi pennies are twisted iron rods which range from 30cm to 2m in length. They are suggested to be used in various forms of either marital transactions or simply conveniently shaped for transportation, melting down and reshaping it into another desired object. Africa has many different kinds of iron currencies, often regionally with varying shapes and values. In terms of quantity of use and production , iron had achieved a significantly high figure by comparison to other metals, but, it did not replace other materials such as stone and wooden tools. Figure 1 shows a 20th century iron West African Kisi Penny excavated from Kenema, Sierra Leone (Source: http://www.bmagic.org.uk/objects/1995C107) Iron production was recognized as having a great influence over Africa in great regional variation both culturally in trade and expansion, and socially in beliefs and rituals. Evidence for the cultural significance can be seen today as it is still carried out by the present varying African cultures. Ethnographical information has been most useful in the reconstruction of the past events surrounding iron production, but these reconstructions maybe become altered overtime and further influenced by anthropology. In Africa, the Iron Age was mainly based around the agricultural revolution which was driven by the use of iron tools. These iron tools had resulted in high efficient productions on a much larger scales. Fishing hooks, arrow heads and spears were used for hunting. Iron weapons also post effects on warfare. The productions of these items in line with the other iron goods had helped in stimulating economic activities, and led to the rise of both chiefdoms and states. The processes of producing iron were often controlled by the ironworkers personally, or a central power in larger societies such as states or kingdoms (Barros 2000, 154). Individuals in some societies had resulted as smelters or smiths, who specialize in just one particular skill from the many necessary to the production processes as a result of the demands for iron trade. This may also be possible to have resulted in some tradesmen specializing in iron transportation and trade (Barros 2000, 152). However, the iron product ion industries did not benefited every African region as some have suffered from environmental problems due to the massive deforestation needed for supplying charcoal for fuelling the smelting furnaces (Muhammed 1993, 466). An example of this can be seen from the ecological crisis of the Mema Region (Holl 2000, 48). Different social status distributes amongst iron smelters and smiths depending on their culture (Radimilahy 1993, 478-483). Some were having low status in the society as a result of the aspects of manual labour and associations with witchcrafts. These can be seen in the Maasai and Tuareg (Childs et al. 2005, 288). Whereas in other cultures, the skills are often hierarchical in the families and these individuals often held higher social status in the community. The communities often depended on these produced materials due to their powerful knowledge of iron working. They were believed to have strong supernatural powers in some communities as they were seen as highly as the king of chief. An example can be seen from the excavation in Great Lakes, Eastern Africa at the royal tomb of King Rugira, where two iron anvils were place at his head, suggesting importance and powerful significance (Childs et al. 2005, 288). According to some cultures, there are myths built up around the iron sme lter who emphasized their god like significance. As iron production developed widely across the African continent, it had significantly influenced the social rites in terms of beliefs and, particularly, rituals. The process of smelting was often done in isolation, away from the rest of the community. Ironworkers were ritually experts in encouraging good productions and to warn off bad spirits with songs and prayers, giving medicines as well as making sacrifices. The latter are often put in or buried underneath the furnace. An example of this can be seen during the early Iron Age in Tanzania and Rwanda (Schmidt 1997). Some cultures had used iron production as sexual symbolism. Smelting is suggested to be integrated with the fertility of the society, similar to the natural reproduction, production of bloom represented birth and conception. Many strict taboos were known to surround the process. Smelting processes were entirely carried out away from the village by the men. As for the women, any activities of touching of the materials or simply just being present could risk successful production. Having the men away from the fertile women had been suggested to have reduced the temptations which could otherwise depreciate the smelts productivity. The furnaces are often exaggeratedly decorated to represent an image of a woman, or the mother of the bloom (Collett 1993, 507). According to the late C. S. Smith (Smith 1981), the founder of historical metallurgy, has always insisted on the fact that metallurgy is above all an intellectual and social activity (Childs and Killick 1993, 33). The African community had used metals and various other materials such as glass, cloth and wood to express their views of the structure of nature and society, in ways as complex and diverse as the beliefs themselves; even the technology of smelting, constrained as it is by the invariant laws of thermodynamics, offers ample scope for the expression of beliefs about the order of things (Childs and Killick 1993, 33). Numerous African metallurgy scholars have been at the forefront of viewing technology as social process. Technology is not a monolithic force that is somehow separate from people, but is the product of complex ideology, careful negotiations and manipulations, and the vagaries of local resources (Childs and Killick 1993, 33). As a conclusion, African metallurgy, maybe considered to be of important to study because, not only does it include a comprehensive range of study of iron production across the African continent, but it also gives an understanding of how it influenced the aspects of archaeology in Africa. Iron production had given birth to extraordinary diversity in Africa which then had created advanced farming methods through tools, deadly warfare and trading of valuable items; and then on influenced the life of the Africans socially, culturally and politically. (2, 791 words)

Plain English Communication :: Free Essay Writer

Plain English Communication INTRODUCTION After researching Communication, I have developed the following conclusions, which I will explain in this memo. I will attempt to answer several questions that pertain to communication and the importance. I developed my conclusions from researching provided handouts and the Internet. HOW IMPORTANT IS COMMUNICATION? In every society, humans have developed spoken and written language as a means of sharing messages and meanings. Readers need to know what is being said not how it is being said (1). Plain English is defined as something that the intended audience can read, understand and act upon the first time they read it (4). Plain English is needed in all kinds of public information, such as forms, leaflets, agreements, and contracts. The golden rule is that plain English should be used in any information that ordinary people rely on when they make decisions (4). People have the right and the need to make informed decisions about money and the law. If the way a document is written affects that decision then that creates moral issues. WHAT ROLE DOES WRITTEN COMMUNICATION PLAY IN BUSINESS? Businesses are successful when they communicate well with their customers. There are several benefits to businesses who practice Plain English. The benefits to businesses are saving time and money with: Less paper Reduces error Less ink Increases cash flow Less printing costs Decreases storage cost Less postage Environmentally friendly Increase Sales Fewer customers complaints WHAT ISSUES OF WRITTEN COMMUNCATION MUST THE MANAGEMENT OF A BUSINESS BE AWARE? WHY? The legal, medical, pharmaceutical, and finance industries cause the most concern. Management in these industries need to remove the jargon, legal language, and technical terms from documents written for people who are not familiar with these terms. Management should use Plain English because it saves the writer and the reader time and it saves money. Also, Plain English creates a good image for an organization Plain English Communication :: Free Essay Writer Plain English Communication INTRODUCTION After researching Communication, I have developed the following conclusions, which I will explain in this memo. I will attempt to answer several questions that pertain to communication and the importance. I developed my conclusions from researching provided handouts and the Internet. HOW IMPORTANT IS COMMUNICATION? In every society, humans have developed spoken and written language as a means of sharing messages and meanings. Readers need to know what is being said not how it is being said (1). Plain English is defined as something that the intended audience can read, understand and act upon the first time they read it (4). Plain English is needed in all kinds of public information, such as forms, leaflets, agreements, and contracts. The golden rule is that plain English should be used in any information that ordinary people rely on when they make decisions (4). People have the right and the need to make informed decisions about money and the law. If the way a document is written affects that decision then that creates moral issues. WHAT ROLE DOES WRITTEN COMMUNICATION PLAY IN BUSINESS? Businesses are successful when they communicate well with their customers. There are several benefits to businesses who practice Plain English. The benefits to businesses are saving time and money with: Less paper Reduces error Less ink Increases cash flow Less printing costs Decreases storage cost Less postage Environmentally friendly Increase Sales Fewer customers complaints WHAT ISSUES OF WRITTEN COMMUNCATION MUST THE MANAGEMENT OF A BUSINESS BE AWARE? WHY? The legal, medical, pharmaceutical, and finance industries cause the most concern. Management in these industries need to remove the jargon, legal language, and technical terms from documents written for people who are not familiar with these terms. Management should use Plain English because it saves the writer and the reader time and it saves money. Also, Plain English creates a good image for an organization

Isokinetic Muscle Strength In Patients Health And Social Care Essay

The intent of this survey was to measure the lower appendage isokinetic musculus strength, to find affected musculus groups and their dependance on motion speed, and to happen out the relationship between musculus strength and clinical badness, every bit good as musculus strength and falls, in Parkinson ‘s disease ( PD ) . Twenty-five patients diagnosed with PD and 24 healthy voluntaries were enrolled in this survey. The lower appendage musculus strength was evaluated with an isokinetic ergometer. Clinical position was examined in conformity with the Unified Parkinson ‘s Disease Rating Scale ; autumn history was besides recorded. We have observed that there was a important lessening in isokinetic musculus strength in the patient group, particularly in both of the hip and articulatio genus flexors and extensors. It has been found that reduced musculus strength was independent of speed, and correlated with clinical badness and falls. In decision, motion velocity-independent lower appendage isokinetic musculus failing has been observed in patients with PD, particularly in the articulatio genus and hip articulations. Therefore, the rating of isokinetic musculus strength may be a utile tool for the appraisal of clinical badness and falls in PD. Keywords: Parkinson ‘s disease ; Isokinetic ; Muscle strength ; Lower appendage1. IntroductionParkinson ‘s disease ( PD ) is a common neurodegenerative status in which patients typically experience troubles such as awkwardness of motions ( bradykinesia ) , stiffness of the musculuss ( rigidness ) , shudder, balance perturbations, and progressive lessening in motor functions.1-3 When combined with multiple other factors, decreased musculus strength can take to falls among aged patients, doing breaks, joint disruptions, terrible soft tissue lesions, and caput trauma.4,5 As a back uping fact, the autumn rate is higher among those with PD compared to healthy aged persons, harmonizing to the clinical image of the disease.4,6 Muscle failing is one of the chief symptoms of PD.7 In recent clinical tests, decreased musculus strength has been observed in patients with PD.8-12 Kakinuma et al.12 measured the isokinetic musculus strength on articulatio genus extension and i ¬Ã¢â‚¬Å¡exion, and they observed isokinetic strength decrease on the side that is more greatly affected by PD. In another survey, Nallegowda et al.9 tested the bole, hip, and ankle flexor and extensor musculuss ‘ strengths utilizing isokinetic measuring, and reported a lessening in strength in all the flexor and extensor musculus groups. Pedersen et al.10 obtained lower isokinetic homocentric torsion consequences compared to command topics on quantitative appraisal of dorsii ¬Ã¢â‚¬Å¡exors. Inkster et al.11 observed that decreased strength at the hip muscles is an of import subscriber to the trouble in lifting from a chair among patients with PD. Finally, Nogaki et al.8,13 hypothesized that musculus failing in PD is likely to depend on motion speed. In contrast to the isokinetic ratings mentioned supra, there are some surveies in which quantitative isotonic and isometric musculus strengths have been evaluated.7,14,15 So far, there has been no survey in the literature that evaluated the isokinetic strength of the hip, articulatio genus, and ankle articulations together. There are some limited surveies, nevertheless, that evaluated the musculus groups at different isokinetic speeds in the lower extremity13, every bit good as the correlativity between musculus strength, and clinical position and falls9 among patients with PD. In this survey, we evaluate the lower appendage flexor and extensor isokinetic musculus strength at the hip, articulatio genus, and ankle articulations in patients with PD. We aim to happen out which musculus groups and motion speeds of the lower appendage are more greatly affected by the disease, and we seek to detect the relationship between musculus failing, and clinical position and falls.2. Materials and Methods2.1. Patients This survey was designed as a cross-sectional, controlled survey. The patients included in this work were from the outpatient clinics of the Physical Medicine and Rehabilitation, and Neurology Departments, and were diagnosed with PD harmonizing to the United Kingdom Parkinson ‘s Disease Society Brain Bank criteria.9 The survey was approved by the local ethical commission at the Inonu University School of Medicine and carried out in conformity with the rules in the Declaration of Helsinki. Written consent was obtained from all the participants. Twenty-five patients ( 17 males and 8 females ) were included in the survey. The average age of the patients was 62.1A ±10.3 ( with a scope of 42-81 ) old ages. All patients were at Hoehn & A ; Yahr phase II or III, and were having intervention for PD. None of the patients had any serious orthopedic, neurological, vestibular, or ocular upset that could impact their musculus strength, and all of them could walk unsupported. Twenty-four healthy voluntaries ( 13 males and 11 females ) with no orthopedic, neurological, or other diseases constituted the control group, which was age-matched with the patient group. 2.2. Appraisals 2.2.1. The Unified Parkinson ‘s Disease Rating Scale ( UPDRS ) and Hoehn & A ; Yahr presenting Patients were assessed with the usage of the Unified Parkinson ‘s Disease Rating Scale ( UPDRS ) portion II ‘activities of day-to-day populating ‘ ( UPDRS-ADL ) and portion III ‘motor scrutiny ‘ ( UPDRS-ME ) 16, and Hoehn & A ; Yahr staging.17 2.2.2. Fall history We used a standard definition for autumn, which is â€Å" accidentally coming to rest on the land, floor, or other lower degree. â€Å" 18 For the interest of coherence with the definition, coming to rest against furniture or a wall was non accepted as a autumn. The figure of falls was determined utilizing self-reported autumn events during the past 6 months. 2.2.3. Isokinetic musculus strength Isokinetic musculus strength trials were administered in the forenoon before the patients took any medical specialty. Patients foremost warmed up for 10 proceedingss on a bike dynamometer with a burden of 1 W/kg. We used the Biodex System 3 Pro ( Biodex, Inc. , Shirley, NY, USA ) isokinetic ergometer for the isokinetic measurings. During the trials, the patients were stabilized with seat belts in order to supply joint stabilisation and to forestall them from falling off the trial chair. All trials were performed on both appendages. The isokinetic protocol consisted of trials at three angular motion speeds of 90, 120, and 150 degrees/sec at 10 revolutions per minute, with a 5-min remainder period between trials. We followed the same process for hip flexion-extension, knee flexion-extension, and ankle plantar/dorsiflexion. The articulatio genus and mortise joint trials were performed in a seated place, while a supine place was used to find hip flexure and extension strength. All trials were performed for homocentric musculus strength every bit good, where the maximal extremum torsion ( Nm ) was recorded at each angular velocity.9 2.3. Statistical analysis We used the SPSS 16.0 package for statistical rating of the trial consequences ( SPSS, Chicago, IL, USA ) . The normalcy for uninterrupted variables in groups was determined by the Shapiro-Wilk trial. We used Student ‘s t-test or Mann-Whitney U trial for comparings, whereas Spearman ‘s rank correlativity trial was used for analysis of informations. For correlativity analysis, the mean musculus strength was calculated at 90, 120, and 150 degree/sec angular motion speeds over the entire values for the hip, articulatio genus, and ankle musculuss. A p value of less than 0.05 was taken as the degree of significance.3. ConsequencesThe descriptive features of the patient and control groups are presented in Table 1. It can be observed from the tabular array that there was no statistically important difference between the two groups in age, weight, and tallness. The average disease continuance was 5.6A ±3.9 ( with a scope of 1-15 ) old ages. Fifteen patients ( 60 % ) were in Hoe hn & A ; Yahr phase II, and 10 ( 40 % ) were in phase III. In the patient group, the UPDRS ME and ADL tonss were 26.3A ±12 and 8.9A ±5, severally. During the last 6 months, the figure of lumbermans in the patient group was 12 ( 48 % ) , compared to merely 4 ( 16.7 % ) in the control group ( P & lt ; 0.05 ) . The mean figure of falls was found to be 0.9A ±1.1 in the patient group and 0.2A ±0.5 in the control group ( P & lt ; 0.001 ) . The isokinetic musculus strength of the patient and control groups is shown in Table 2. At all speeds, the musculus strength of hip flexors ( P & lt ; 0.01 ) and extensors ( P & lt ; 0.05 ) was found to be significantly less in the patient group. Similarly, compared with the control group ( P & lt ; 0.05 ) , we observed a important lessening in the musculus strength of articulatio genus flexors and extensors in the patient group, irrespective of the speed. Furthermore, the isokinetic extremum torsions of ankle plantar- and dorsiflexor musculuss exhibited significantly smaller values at certain motion speeds in the patient group ( P & lt ; 0.05 ) . We observed a considerable relationship between musculus strength and figure of falls ( P & lt ; 0.01 ) . The correlativity between musculus strength and Hoehn & A ; Yahr phase was statistically important. There was besides a strong correlativity between musculus strength and all UPDRS tonss ( P & lt ; 0.01 ) . However, there was no correlativity between musculus strength and disease continuance.4. DiscussionThe lower appendage musculus strength is known to hold a outstanding consequence on mobility. So far, there have non been any surveies in the literature that evaluated the overall flexor and extensor musculus strength in the hip, articulatio genus, and ankle articulations in patients with PD, although several surveies have evaluated the musculus strength in merely one or two articulations separately10,12,13. In this survey, we assessed musculus strength with an isokinetic ergometer in an effort to find which musculus groups were more greatly affected, and at which of the evaluate d motion speeds, and to measure their correlativity with clinical position and falls. While many surveies have evaluated isokinetic musculus strength before ( off province ) and after ( on province ) medicine, we chose to prove all the patients in the forenoon after backdown of medicine ( off province ) . The chief ground for this pick is to govern out the effects of medicine while measuring the musculus failing that exists as portion of the nature of PD. The positive effects of antiparkinsonian agents on musculus strength have already been shown in many studies9,19 and are outside the range of this survey. Nallegowda et al.9 evaluated the isokinetic musculus strength at the bole, hip, and ankle flexor and extensor musculuss at 90, 120, and 150 degree/sec angular speeds, which are the same as the 1s used in our survey. They found a important difference in all musculus groups between patients who did non take medicine and the healthy control group. In contrast, we evaluated the articulatio genus flexor and extensor musculus strength alternatively of the bole flexor and extensor musculus strength. As a consequence, we observed a important failing in all hip and articulatio genus musculuss at all evaluated speeds, every bit good as in mortise joint musculuss at some certain speeds. There was besides pronounced musculus failing in the hip flexors compared to the other musculus groups. Hip flexors are the major gas pedals in the swing stage of the gait.20 The trouble in gait induction in patients with PD may lend to the apparent failing of the hip flexors. However, Bartels et al.21 suggested that freeze of pace was non correlated with bradykinesia. Alternatively, ankle musculus strength is more of import in forestalling falls and for proper pace. Less terrible mortise joint musculus failing than the other musculus groups demonstrates the importance of other factors like proprioception. Zia et al.22 pointed out the damage of joint place sense in patients with PD. These consequences suggest the possibility of different underlying diseased mechanisms. Pedersen et al.10 evaluated the mortise joint dorsiflexor isokinetic musculus strength both concentrically and eccentrically, and found significantly lower values for the homocentric musculus strength at all motion speeds compared to the control group, while the bizarre musculus strength was different from the control group merely in male patients. Kakinuma et al.12 separated the topics into two groups harmonizing to their holding more- or less-affected appendage, and found that the isokinetic musculus strength decreased at both the slow and fast motion speeds during the early period of the disease. They besides observed that the difference in musculus strength between the more- and the less-affected appendages decreased in the advanced phase of the disease. Our survey and the surveies mentioned above 9,10,12 demonstrated no relation between the reduced musculus strength and the motion speeds. Nogaki et al.13 found a important lessening in the peak torsion of the isokinetic musculus strength compared to the less-affected appendage at high motion speeds but no difference between the two appendages at lower motion speeds. Therefore, the observation of increased musculus failing at higher motion speeds, which was proposed in the survey by Nogaki et al.13, is comparable with the determination in our survey. Although Corcos et al.23 indicated an asymmetric distribution of musculus failing, our survey has shown the common musculus failing in patients with PD to be similar to those found in the survey by Nallegowda et al.9 In some studies9,13, the importance of the cardinal consequence on musculus failing was emphasized, but the consequence of immobilisation was non considered in patients with PD. The effects of immobilisation on musculus failing should be noted, particularly in aged patients with PD. Assorted surveies reported the hazard of falling in those with PD to run from 38 to 70 % 2,4,9. Our consequences sing the per centum of patients who have suffered from falls were similar. There was a important relationship between falling and musculus strength, but we have non come across any surveies on the association of musculus strength with falls in patients with PD. Some authors24,25 have observed musculus failing at lower appendage as a hazard factor for falling. Therefore, the hazard of falling may be examined in connexion with lower appendage isokinetic musculus strength in patients with PD. We found a pronounced correlativity between musculus strength, and UPDRS ME and ADL tonss. Since the UPDRS ME and ADL tonss are related to clinical position, we had already expected to happen such correlativity between these parametric quantities and musculus strength. The UPDRS is a often used measuring for measuring the clinical state of affairs of patients with PD.26 Given the important correlativity between musculus strength and the UPDRS, isokinetic musculus strength may be used to measure clinical position of patients. Disease patterned advance in PD was evaluated utilizing Hoehn & A ; Yahr presenting. Increased disease badness ( a†°?stage III ) leads to more pronounced locomotor system abnormality.27 Most of our patients were in Hoehn & A ; Yahr phase II. As can be seen in Table 3, there appeared a important correlativity between isokinetic musculus strength and Hoehn & A ; Yahr phase. Muscle failing in our patients was non outstanding, as they were at an early phase of PD. It seems musculus failing is related to clinical badness instead than disease continuance. The chief restrictions of our survey are the unequal figure of patients and the absence of lower speeds, such as 60 degrees/sec, at which isokinetic musculus strength could be evaluated. In drumhead, we found a important lessening in bilateral hip, articulatio genus, and ankle flexor and extensor isokinetic musculus strength, which was particularly outstanding in the hip muscles at 90, 120, and 150 degree/sec angular motion speeds. In add-on, we detected a relationship between disease badness and musculus failing. Furthermore, a important correlativity was besides present between musculus strength, and UPDRS ME and ADL tonss. Finally, there was a pronounced association between musculus strength and figure of falls.5. DecisionsTaking the consequences of our survey into consideration, we have shown that although musculus strength decreased in the lower appendage, particularly in the hip and articulatio genus, musculus failing was non associated with the speeds at which it was evaluated in this survey. We have demonstrated that the rating of musculus failing degree may be a utile tool for the appraisal of clinical badness and autumn hazard in patients with PD. It should be noted, nevertheless, that conflicting old consequences and the deficiency of specific criterions necessitate farther surveies.RecognitionThe writers would wish to thank Associate Professor Saim Yologlu ( Department of Statistics, Inonu University School of Medicine ) for his sort part to this survey.

Sushi King

OUTLINE CONTENT| PAGES| introduction| 2| Question 1 (9 degrees of method)| 3-6| Question 2| 7-9| conclusion| 10| Appendix and reference| 11-13| Introduction Sushi King first opened in 1995, pioneering a new era of Japanese cuisine in Malaysia with our unique ‘Kaiten Sushi’ or ‘Revolving Sushi’ with quick service restaurant concept. Offering range of Japanese cuisine where everyone can enjoy it t really affordable price. With the nice environment that they have , they are really gaining quickly popularity to become the favorite among locals foreigners taste. From a single outlet in Kuala Lumpur, we have grown to encompass over 70 (and counting) restaurants nationwide, distinguishing themselves as the largest sushi chain of restaurants in the country. The affordable price, efficiency of services from their restaurant had proved that they have the distinctive advantages, our specially equipped sushi-making machines and conveyor system showcasing quality sushi in a hygienic environment, as we offer quick and fresh food to suit today’s fast pace of life. The unique experience of selecting from a variety of sushi dishes on the revolving conveyor belt at leisure has attracted a wide variety of customers from all walks of life, from Japanese tourists and expatriates to even those initially unfamiliar with Japanese cuisine. Today, we have expanded our expertise to include specialized catering services for a variety of events and functions. As they continue to grow, we set our sights on further regional and eventually international expansion. Come and indulge in the Sushi King experience today. Question 1 Based on your understanding of Services Management, please explain to the Regional General Manager of â€Å"Sushi King SDN BHD† the findings of your study on his company pertaining to the 9 methods (degrees) of classifying services 9 Methods (Degrees) Of Classifying Services Intangibility In Service Management, there are nine methods (degrees) of classifying services. This method helps the company to classifying the services according to the characteristics. The first degree of classifying services is degree of intangibility. In terms of degree of intangibility, all services can be placed on a continuum ranging from low to high intangibility. For example, the higher the intangibility of Sushi King, the more difficulties customers experience when evaluating the offering. Intangibility can poses problems for the operating system since intangible things cannot be stored. Besides that, intangibility things are also difficult to standardize, making the quality much more dependent on the employee providing that particular service. Service also cannot be readily displayed or communicated. In Sushi King if the worker posses to high intangibility, it will be difficult for customer to experience on what they perceived for that services when evaluating the performance. Customer Contact Required Customer contact required has one of the characteristics that is the fact that demand for the service is often instantaneous and cannot be stored and that a flaw in the service operating system will have an immediate, direct effect on the consumer. The interaction between the employee and the customer means that the service employees have to be both competent and communicative. Therefore it becomes even more important to select and train employees that fit these criteria in order to perform their jobs well as front office employee. In sushi king, the interaction between employees and customer is very important as it will perform their ways of job very well in order for them to have both competent and communicative. Simultaneity This is not necessarily the same as the previous dimension. Production and consumption can occur simultaneously without the customer being present. Home banking and phone banking, for instance, allow the consumer to consume the service without face to face contact with the sushi king service provider. This is not necessary same as contact of customer required. In order for sushi king to provide the best service to the customer, what they can do is they need to face to face with their customer in order to allow them consume the service, production and consumption still occur simultaneously. Besides that, with that customer can affect each other while employee might affect the outcomes. Heterogeneity Employee and customer are the source of heterogeneity. As a result, there will be more heterogeneity in high consumer contact organizations. . In order to perform really well, Sushi king need to standardizing the operating system might be away to reduce this homogeneity. The implications are service delivery and customer satisfactions depend on employee and customer actions. For example, when employee serve customer in bad ways, it will affect the sushi king in names as it will gives bad pictures of sushi king. Perishability This dimension is of course closely related to the degree of intangibility and the degree of simultaneity. Means that the lower the goods component in the offering and the more consumption and production overlap, the higher the degree on perishability. As a consequence, these offerings cannot be stored. Managing the operation system by means of capacity management thus becomes more complex. Capacity management itself will influence both the employees and the customers. For example, customers of Sushi King will experience shorter waiting times, while the employees will have to adapt to more flexibility. The implication of this dimension is it is difficult to synchronize supply and demand with services. Other than that, services cannot be returned or resold. Demand fluctuation over time Dimensions related of previous point, the more demand fluctuates the more capacity management becomes important. The implication of this dimension is manager of Sushi King also faced with the challenge of continues fluctuation in demand, for instance. When the demand for the services is higher than the capacity management, the company effectively loses its chance to serve the customer. When the demand is less than the capacity, the company will loses revenue owing to unused resources. Since the capacity is a fixed component, the only viable option for the service manager is to find strategies that assist them to influence demand, strategies which can attract customers to voluntarily alter their demand. Additionally, excess capacity or low demand will not only affect the company's profit, but will also affect the quality of service that experienced by customers. Service customization Customization refers to the need and ability to alter the service in order to satisfy the individual customer's particular preferences. In terms of degree of service customization, unlike goods which are mostly purchased ‘off the shelf’, services can be much more customized. This is especially true when there is a high degree of overlap between production and consumption. For example, a meal at Sushi King, which is assembled from prepared items, is low in customization and served with little interaction occurring between the customer and the service providers. The implication of degree of customization is it will affect the ability to control the quality of the service being delivered and the perception of the service by the customer. Labor intensity Labor intensity can be defined as the ratio of labor cost to plant and equipment. A firm whose product, or in this case of Sushi King service, it requires a high content of time and effort with comparatively little plant and equipment cost would be said to be labor intense. Customer interaction represents the degree to which the customer can intervene in the service process. Service direction: towards people or equipment Personal services like hotels and restaurants are more towards people while transportation are equipment. In sushi king they need to focus more in their service direction to people as it will be more important as people will give the perception towards their restaurants including their services. Question 2 Prepare a short proposal to the Regional General Manager whether the â€Å"future Service Direction† of Sushi King SDN BHD should be towards people or equipment and how to achieve that. Service direction towards people or equipment is one of the classifying services that refer whether company wanted to focus towards people or equipment. Sushi king is restaurant, with that in what that I think, sushi king need to be more concern on people where they are actually providing foods and services to people. For the future direction, sushi king need to be towards people because they are the one who consume what that sushi king had. In sushi king, they are required to prepare their worker with people oriented service in order to well perform in what that consumer wants and needs. Their worker also need to have different value and skills to really success fulfill customer needs. Sushi king future service directions is people so it related to customer relationship management (CRM). It is a widely model for managing a company’s interactions with the customers and services prospects. It also involve using technology to organize, automate and synchronize business processes, principally services activities for instance, but also those for marketing, customer service and technical support. The overall goals of customer relationship management are to find, attract and win new customer, service and retain those the company already has and reduce the costs. Most of the companies nowadays are difficult of improving customer service in order to impact customer retention levels. Customer relationship management can be achieved through the raising customer satisfaction levels that require comprehensive systems approach. There are several steps in building relationships of worker and customer. The first step is to setting a clear customer experience strategy. To establish a good strategy certain key practices are required. First one is staff at sushi king need to understand the overall organizations vision and mission, next, sushi king staff need to define customer organizations customer service direction as well as value and they need to ensure customer service is defined as a key responsibility for the business or department. Second step is to selecting correct people in order for sushi king to be having just a good worker. When recruiting employees to provide customer service, the process often tends to concentrate more on functional expertise, technical competence and knowledge rather than interpersonal skills. However, lack of the right attitude can drastically impact client satisfaction levels. Research has in fact shown that attitude is the most important requirement like skills and functional expertise can be taught. Therefore in selecting the right people, sushi king need to define the critical job requirements and develop scenario-based interviews/assessment centers to screen and select candidates. Sushi king needs to involve multiple team members in the hiring process and ensure evaluation is based on objective not based on subjective criteria. Third strategy is to developing, motivating and managing your people Even though you have hired the right people, there is still a need to orient them into the organization’s customer relationship culture and define key communication skills. Therefore to build a customer relationship culture, it is important for sushi king to provide training in key areas required to deliver exceptional personal service as well as reinforce these skills using ongoing coaching and feedback. Sushi king also need to measure current performance levels and reward performance using a combination of monetary awards and non-monetary recognition. Other than that is establishing effective service delivery processes that provide the foundation for smoothing or inhibiting the material service element of the customer interaction. Efficient service delivery systems appear transparent to the customer. The critical elements in ensuring a positive material customer experience are sushi king needs to mapping the service delivery processes and evaluating critical success points in the process. Sushi king also needs to defining service standards and objectives for these essential points and establishing service delivery procedures to optimize material service as well as sushi king can create service level agreements to smooth internal service delivery. Next is building in continuous improvement, no matter how effective the service delivery processes, or well-trained the service deliverers, things go wrong. Products have faults. Customers get frustrated. Things slip through the cracks. The organizations that are built around managing the customer experience are able to resolve these issues effectively. In order for sushi king to recover effectively, it is necessary for sushi king to actively seek customer feedback and complaints as sushi king cannot improve if you don't know what went wrong in the first place. Sushi king also needs to train staff on how to handle customer complaints effectively using the correct mix of empathizing, apologizing and resolution as well as make sure that the real problem is solved, not just the symptoms. Sushi king also need to focus on proactive (prevention) as well as reactive (cure) problem solving. Lastly is ensuring managers are the key change-agents consultants, we observe that senior management often has the vision, intention and commitment to introduce a comprehensive customer relationship management system. The make or break element is in involving middle management in the change process, and empowering them to be the key change-agents. To do this, it is important to sushi king to engage the management team early and often in the process and its involve management members in articulating the customer experience strategy. Sushi king also need to teach managers coaching skills so that they are able to articulate and reinforce the key personal service skills and use managers as facilitators when rolling out interpersonal skills training. Rewarding managers on establishing, monitoring and updating service delivery processes as well as ensures managers are able to act as an example to their teams. As a conclusion, sushi king really need to build customer relationship in order to gives the best future service direction towards people. Conclusion For the current condition in sushi king, their service actually got little bit of lack in giving service to their customer. With a bit of improvement and innovation, I am sure that they really can come out with very good service quality that people may perceive. Reference http://www. sushi-king. com/